Open: Monday - Thursday: 8:30 - 17:00

Privacy Policy

Effective Date: November 6, 2025
Last Updated: November 6, 2025

1. Introduction

Welcome to Czech Croupier Academy ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us at the details provided below.

2. Information We Collect

We collect several types of information from and about users of our website and services:

2.1 Personal Information

Personal information you provide directly to us may include:

  • Name and contact information (email address, phone number, postal address)
  • Account credentials (username and password)
  • Educational background and professional qualifications
  • Payment and billing information
  • Course enrollment and attendance records
  • Feedback, survey responses, and communication preferences
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you access our website, we automatically collect certain information about your device and browsing actions:

  • IP address and geographic location
  • Browser type and version
  • Operating system and device information
  • Pages visited, time spent on pages, and navigation paths
  • Referring website addresses
  • Cookies and similar tracking technologies data

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our educational services and courses
  • Processing your enrollment, managing your account, and facilitating course delivery
  • Processing payments and preventing fraudulent transactions
  • Communicating with you about your courses, schedule changes, and important updates
  • Sending promotional materials and newsletters (with your consent)
  • Responding to your inquiries, comments, and support requests
  • Improving our website, services, and user experience
  • Analyzing usage patterns and conducting research and analytics
  • Ensuring compliance with our terms and conditions
  • Protecting against unauthorized access and security threats
  • Fulfilling legal obligations and enforcing our rights

4. Disclosure of Your Information

We may share your information in the following circumstances:

  • Service Providers: We engage third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, property, or safety.
  • Consent: With your explicit consent or at your direction.
  • Educational Partners: With casino operators and industry partners for employment opportunities and professional development (with your consent).

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection and privacy
  • Secure payment processing through certified providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to the processing of your personal information
  • Restriction: Request restriction of processing your personal information
  • Portability: Request transfer of your information to another service provider
  • Withdrawal of Consent: Withdraw your consent at any time where we rely on consent

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. For more information about our use of cookies, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it. The retention period depends on the nature of the information and the purposes for which it is processed.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. By submitting your information to us, you acknowledge and consent to such transfers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Czech Croupier Academy

Address: ul. Przykładowa 1, 00-001 Warszawa

Phone: +48 572 387 564

Email: [email protected]

Hours: Monday - Thursday: 8:30 - 17:00

We are committed to resolving complaints about our collection or use of your personal information. If you have concerns about how we handle your personal information, please contact us first so we can attempt to resolve your concerns. We will investigate and attempt to resolve complaints and disputes in accordance with applicable data protection laws.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.