Open: Monday - Thursday: 8:30 - 17:00

Cookie Policy

Effective Date: November 6, 2025
Last Updated: November 6, 2025

1. Introduction

This Cookie Policy explains how Czech Croupier Academy ("we," "our," or "us") uses cookies and similar tracking technologies on our website. This policy provides you with clear and comprehensive information about the cookies we use, why we use them, and how you can control them.

By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should change your browser settings accordingly or refrain from using our website.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to website owners. Cookies allow websites to recognize your device and remember certain information about your visit, such as your preferred language and other settings.

Cookies typically contain two pieces of information: a site name and a unique user ID. When you visit our website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information relevant to your browsing experience.

3. Types of Cookies We Use

We use different types of cookies for various purposes:

3.1 Strictly Necessary Cookies

These cookies are essential for you to browse our website and use its features. Without these cookies, services you have requested, such as accessing secure areas of the website or using our enrollment system, cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

Examples include:

  • Session cookies that keep you logged into your account
  • Security cookies that help protect your personal information
  • Load balancing cookies that distribute traffic efficiently
  • Cookie consent cookies that remember your cookie preferences

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages from web pages. These cookies don't collect information that identifies individual visitors. All information collected by these cookies is aggregated and therefore anonymous. We use this information to improve how our website works.

Examples include:

  • Google Analytics cookies that track website usage and performance
  • Cookies that measure page load times and site responsiveness
  • Heat mapping cookies that show how users interact with our pages
  • Error tracking cookies that help us identify and fix technical issues

3.3 Functionality Cookies

These cookies allow our website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personalized features. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize.

Examples include:

  • Language preference cookies
  • User interface customization cookies
  • Video player settings cookies
  • Chat widget cookies for customer support

3.4 Targeting and Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies remember that you have visited a website and this information is shared with other organizations such as advertisers.

Examples include:

  • Social media cookies from platforms like Facebook and LinkedIn
  • Retargeting cookies that show relevant ads on other websites
  • Ad network cookies that manage advertising campaigns
  • Conversion tracking cookies that measure ad effectiveness

4. Cookie Duration

Cookies can be categorized based on how long they remain on your device:

4.1 Session Cookies

Session cookies are temporary cookies that remain on your device only while you are actively browsing our website. They are automatically deleted when you close your web browser. These cookies are essential for the basic functionality of our website, such as maintaining your session as you navigate between pages.

4.2 Persistent Cookies

Persistent cookies remain on your device for a set period of time or until you manually delete them. These cookies help us recognize you as a returning visitor and remember your preferences. The duration of persistent cookies varies depending on their purpose, ranging from a few hours to several years.

5. First-Party and Third-Party Cookies

5.1 First-Party Cookies

First-party cookies are set directly by our website. These cookies are used to provide core functionality, remember your preferences, and collect analytics data to help us improve our services.

5.2 Third-Party Cookies

Third-party cookies are set by domains other than our website. We use third-party cookies for analytics, advertising, and social media features. These cookies may track your browsing activity across different websites.

Third-party services we use include:

  • Google Analytics for website analytics
  • Social media platforms (Facebook, LinkedIn, Twitter) for social sharing
  • Advertising networks for targeted advertising
  • Customer support chat services
  • Video hosting services (YouTube, Vimeo)

6. How We Use Cookies

We use cookies for the following purposes:

  • Website Functionality: To enable essential features such as user authentication, course enrollment, and secure areas of the website
  • Performance Monitoring: To analyze how visitors use our website and identify areas for improvement
  • User Experience: To remember your preferences and provide a personalized browsing experience
  • Security: To protect your account and prevent fraudulent activities
  • Marketing: To deliver relevant advertisements and measure campaign effectiveness
  • Analytics: To understand user behavior, traffic patterns, and demographic information
  • Communication: To enable chat support and other communication features

7. Managing and Controlling Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in several ways:

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

  • Block all cookies
  • Block third-party cookies only
  • Clear all cookies when you close the browser
  • Receive a notification before a cookie is stored
  • Delete existing cookies

Instructions for managing cookies in popular browsers:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Microsoft Edge: Settings > Privacy, search, and services > Cookies and site permissions
  • Opera: Settings > Privacy & security > Cookies

7.2 Cookie Consent Tool

When you first visit our website, you will see a cookie banner that allows you to accept or customize your cookie preferences. You can modify your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

7.3 Opt-Out Tools

For analytics and advertising cookies, you can use the following opt-out tools:

  • Google Analytics Opt-out Browser Add-on
  • Network Advertising Initiative opt-out page
  • Digital Advertising Alliance opt-out page
  • European Interactive Digital Advertising Alliance opt-out page

8. Impact of Disabling Cookies

While you have the right to block or delete cookies, please note that disabling certain cookies may affect your ability to use our website effectively. If you disable cookies, you may experience:

  • Inability to log in to your account
  • Loss of saved preferences and customizations
  • Reduced website functionality and performance
  • Inability to complete course enrollment
  • Repetitive cookie consent banners
  • Less relevant content and advertising

9. Web Beacons and Similar Technologies

In addition to cookies, we may use other similar technologies such as:

  • Web Beacons (Pixel Tags): Small graphic images embedded in web pages and emails to track user behavior and measure campaign effectiveness
  • Local Storage: HTML5 local storage that allows websites to store data on your browser for improved performance
  • Session Storage: Similar to local storage but data is cleared when the browser session ends
  • Flash Cookies: Local shared objects used by Adobe Flash Player
  • Fingerprinting: Techniques that collect information about your device configuration to create a unique identifier

10. Cookies and Personal Data

Some cookies may collect personal data, such as your IP address, browsing behavior, and device information. This data is processed in accordance with our Privacy Policy. We implement appropriate security measures to protect cookie data from unauthorized access, alteration, or disclosure.

We will never use cookies to collect sensitive personal information such as financial details, health information, or passwords (except for authentication purposes using encrypted session cookies).

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our business operations, or user feedback. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

Your continued use of our website after any changes to this Cookie Policy indicates your acceptance of the updated terms.

12. Cookie List

Below is a detailed list of the main cookies we use on our website:

Cookie Name Purpose Type Duration
session_id Maintains user session Necessary Session
cookiesAccepted Stores cookie consent preferences Necessary 1 year
_ga Google Analytics - distinguishes users Analytics 2 years
_gid Google Analytics - distinguishes users Analytics 24 hours
lang_preference Stores language preference Functional 1 year
_fbp Facebook Pixel - tracks conversions Advertising 3 months

13. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

Czech Croupier Academy

Address: ul. Przykładowa 1, 00-001 Warszawa

Phone: +48 572 387 564

Email: [email protected]

Hours: Monday - Thursday: 8:30 - 17:00

We are committed to transparency regarding our use of cookies and will be happy to answer any questions you may have about how we use cookies on our website.